I AM NERVOUS - WHAT SHOULD I EXPECT?

You are building a new relationship so expect some laughs, growth, and positive change in your life. Talk with your therapist about your goals and create a plan to reach them. Therapy works best when you show up and put in the work. Trust us, you can do it.

DO YOU ACCEPT INSURANCE?

We are out-of-network with insurance, which means we will provide you with a superbill to submit to your insurance plan for reimbursement for your services. We have partnered with Mentaya for assistance submitting superbills and getting reimbursement from your insurance plan.

WILL I NEED A DIAGNOSIS IF I WISH TO SUBIMT A SUPERBILL TO INSURANCE?

Yes, you will. Insurance companies reimburse based on “medical necessity”. Your therapist will complete an assessment at the beginning of treatment to determine if there is a diagnosis and review your treatment plan moving forward.

I NEED TO CANCEL OR RESCHEDULE. WHAT DO I DO?

To quickly cancel or reschedule your appointment, please text or email your therapist. You can also visit the Atlanta Therapy client portal.

WHERE WILL I GO FOR MY APPOINTMENT?

You can meet in-person or virtually, whichever makes you the most comfortable. For virtual appointments, you will receive a link no later than 5 minutes before your scheduled appointment. If you do not receive a link, please notify your therapist immediately.

Meeting in-person? Our address is: 2200 Century Parkway STE 975, Atlanta, GA 30345.

I NEED HELP WITH MY ACCOUNT BALANCE. WHAT SHOULD I DO?

You can pay your balance in the Atlanta Therapy client portal. You can also connect with our Billing Department at 470 757 3472 or via email to get your balance settled and/or questions answered.